Shipping policy

Order Processing Time

All orders are processed within 4–5 business days (excluding weekends and holidays).
After processing, your order will be shipped.

Shipping Time

Estimated delivery times depend on your location:

• Local Shipping (within country): 3–7 business days
• International Shipping: 7–15 business days

Please note: delivery times may vary due to high demand, customs delays, or courier issues.

Shipping Charges

Shipping charges are calculated at checkout.
We may also offer free shipping on selected products or promotions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order anytime using the provided link.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us.
We will assist you in tracking or resolving the issue.

Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Customs, Duties & Taxes

For international orders, customs duties or taxes may apply depending on your country.
These charges are the responsibility of the customer.

Contact Us

If you have any questions about your shipment, feel free to contact us at:
Email: orvisliving@gmail.com